i wrote to customer service and informed them that they r advertising the item that they cancelled. they wrote back and said that even if i ordered it again the order may be cancelled again! this makes no sense. im just going to get it at tower video or somewhere else.
E-mail message
From:
cust.service03@amazon.com Subject:order
Thank you for writing to us at Amazon.com.
I apologize for any misunderstanding regarding this item.
It appears that the current availability estimate listed on our web site may not yet reflect the most recent information provided to us by our suppliers.
While you are welcome to place a new order, it is possible that this order, too, may be cancelled. For this reason, you may want to wait at least a week or two before placing a new order for this item. If you do choose to order again, please know that we will do our best to complete your new order.
We appreciate your business and hope you will give us the chance to serve you better in the future.
Best regards,
Kundan Kumar
Amazon.com Customer Service
Date: Fri Oct 03 22:58:08 PDT 2003
Subject: Where's My Stuff?
NAME: joseph t. integlia
COMMENTS: you are still advertising this item for sale on your
website, yet you cancelled my order for this itemDARK SHADOWS REUNION.I want the dvd sent to me asap and for the price i was charged not the higher price you are advertising now.From: order-
update@amazon.com Date: Fri, Oct 3, 2003, Greetings from Amazon.com. We are sorry to report that the release of the following item has been cancelled: John Weaver (Director), et al "Dark Shadows Reunion" Though we had expected to be able to send this item to you, we've since found that it will not be released after all. Please accept our sincerest apologies for the inconvenience we have caused you. We have cancelled this item from your order. Your credit card will NOT BE CHARGED for this item because you only pay for items when we ship them to you. Your order is now closed.
Thanks for shopping at Amazon.com, and we hope to see you again. Sincerely, Customer Service Department