Brian, I'm going to take my defective DVD back to Best Buy this weekend. I'm going to file a complaint about their lousy return policy while
I'm at it.
Julianka7--and everyone else--please do complain about these ridiculous return policies. Yes, I know there are people out there who will copy CDs, DVDs, computer software, etc--and then return the original to the retail store--but I truly believe that the vast majority of us are honest and will only return one of these media if they're defective. (I mean--how many record albums did you return to the store in the 60s and 70s because you made a cassette tape copy of it!!)
The retail stores, film companies, record companies and software companies are really crossing the line here--and alienating many more customers, I think, than they realize.
FYI--Im still awaiting an answer from Best Buy.
Another FYI, and BTW: UPS customer service sucks--and if you want details, please email me.
"I'm mad as hell and I'm not going to take it" is RIGHT!
Brian
(Who loves his DS friends and buddies. . .)