Yes, I heard that, and on the radio this morning they were saying the share prices have just plummeted. I am still a customer, for now, but I don't feel the allegiance that I used to for them. I used to really love their service and their support the few times I had a lost or damaged disc. But they've really made some boneheaded mistakes, and have done terrible PR, in my opinion. I wouldn't have minded a modest price increase, but not to offer a discount for bundling both DVD and streaming services was a mistake. Trying to separate them into 2 different services with different names was even worse. Then, the curt e-mail I got from them saying they would keep everything as Netflix seemed almost rude- they really should be giving assurances and telling us customers that we are valued, instead of sounding like children that are pouting after being punished. Yesterday, I noticed that the option to "play" several of the selections on my queue had returned, and it got me very nervous, because I had dropped instant viewing, and I was afraid they had changed my subscription (and started charging me the higher price, of course). They had not- I am still getting DVDs only, but I feel that the "play" option is dishonest because I'm sure that if I click that, they will start charging me extra. The whole thing leaves a bad taste in my mouth.
If they are now getting rid of DS, too, that would be awful- just at a time when new fans who are just discovering the show would be interested in watching. I hope it's not true.
