I'm really shocked that you've had so much trouble with Dell because everyone that I know who has ever bought a Dell has raved about how great their support is. Also, Dell consistently ranks at the top of customer support surveys. In fact, PC Magazine readers gave them an A in their latest reader's survey.

Perhaps you should report the person or people you've worked with to the main Dell office. Seriously. Sometimes you just have the bad luck of getting some arrogant SOB who thinks you're at their mercy - not that they're there to help you. No one should have to put up with what you've been through. And if enough people were to complain about certain support staff, chances are they wouldn't be likely to remain part of the support staff for too long.

I was at the doctor's today and am amazed that my blood pressure is still normal after what I've been going through with Dell.

One of the first persons I've mentioned my Dell problems to was a tech person at the computer lab here.  She said she'd been through the same thing with Dell, and it took six months of phone calls, letters, and e-mails (none of them responded to) before they got her situation straight.  In the meantime she returned the computer but it took months before they credited her for it.  Someone she knows had a similar experience.

I read the article in the Aug. issue of PC World (first time I've ever picked up a computer magazine  ) and they said that complaints with Dell have risen alarmingly.

I am going to call tomorrow and set up a return of the whole damn thing.  I started this process once already, but got a smooth-talking returns person who promised to remedy the situation (we're talking a $330 upgrade that I've already paid for) ... it's been 10 days and that's the last I've heard (she promised 5 days max).

I've been lied to and given the run around for three weeks and have dealt with at least a dozen "care" staff.

My big worry is that I won't be credited the $1,700 return, or they'll concoct some more charges, so I may have to cancel my credit card, which I'm told will negatively affect my credit rating.


Patti -- am anxious to read your Dell comments in the other thread ... 

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Luciaphil -- would love to hear more about those disgusting goings-ons you've encountered   

Nicky,

I wrote a very similar commentary about NODS on the forum a few years ago ... in fact I would almost swear you had lifted my review (just kidding  ) were it not for the fact that I do note two areas of disagreement -- namely, I didn't and, truthfully still don't, appreciate the music which seems to date the movie to its era; and I thought James Storm was very good.

I surprised myself by admiring both Kate Jackson and Chris Pennock, as well as finding the movie interesting and original (while still "influenced" by a number of other sources).

Great acting in this gripping movie -- but the actress playing Alexandra Moltke didn't seem anything like Ms. Isles (sp?) appears to present herself publicly.  Very undignified and flighty in the movie, if I remember correctly.

This was done as a radio play?!?

It would be hard to picture Selby as Mitch otherwise ...

How interesting -- I thought that was only done in the U.K.

I've seen three filmed/TV versions of this great play, and the best in my view is the one with Ann-Margret and Treat Williams from about 1982.

I know that's almost sacrosanct (am I using that word correctly??) given the legendary status of the Brando, Vivien Leigh version.  And while I'm an admirer of Leigh, I find the movie version dated.  The 1982 tele-version was "unexpurgated," and, if anything (though it's probably unfair to compare), Ann-Margret AND Treat Williams were more real in the roles.

Sorry, I was mixed up about the night.  It was on Tuesday night (i.e., 2 a.m. Wednesday).

 

I haven't been able to access DS Boards for the past few weeks due to a number of circumstances, and I've missed being here.  I feel especially bad because in one of my last posts I mentioned that 1970 PT was perhaps my least favorite storyline.

That really isn't the case ... at least there are major parts of many other storylines that I like far less than the current one (let's see, off the top of my head, I'd say Adam, the Liz blackmail scheme, the whole Nicholas Blair bit ...)  I remembered this once Bruno got out of the way and there was less emphasis on John Yeager or whatever his name is.    IMO, 1970 PT started off promising, but within a few episodes I began to nearly detest it, but after the aforementioned changes, I've been back to really, truly enjoying DS again for the past few weeks.

Lara Parker's talents are always an asset when she takes over, and she proves her versatility by making Alexis and Angelique very different characters.  And THIS Angelique ISN'T the same as the "real time" Angelique.  Quite a talented lady.

Add some good writing, too -- after a couple of especially good episodes I had to check the credits, and sure enough, Joe Caldwell was back as writer.

What a relief to get Barnabas back, too ... and if only we saw more of Carolyn and Will Loomis -- again, good characterizations.

Joan Bennett was in particularly good form yesterday when she saved Maggie from jumping from the window, and I found KLS's scenes to be actually emotionally wrenching.

I think it's clever how they have worked the "Rebecca" elements into the story, such as having Angelique encouraging Maggie to jump -- twisting our expectations that Hoffman -- the Mrs. Danvers character -- would be the one to do so.

I also loved the brief glimpse of the costume party -- if only they had had a budget and could have hired extras and really shown the party, how great that would have been.

I do have a question -- was this the only costume party on DS?  I seem to remember another one, but maybe I'm thinking of the one in HODS.

I know there's much more to come in this storyline ... and I'm glad I don't remember who killed Angelique!

 

I've always been bemused the way no one in Collinsport ever seems to be embalmed -- at least, if Angelique had been, wouldn't she have been pretty well preserved for the short amount of time she's been dead?

Also thought of this when Elizabeth was thought to be dead and in her special tomb.

It would have been easy enough for the writers to work in an explanation:  "Her last wishes included that she did not want to be embalmed," etc.