Don't even get me started on the DS DVD set and BEST BUY. After many years of loyal purchases--and lots money at Best Buy--I severed my relationship with that chain last week because the jerk manager in charge refused to give me a refund on the DS DVDs that would not play on my Samsung 301 player (which I'd bought at the very same store). I had previously been given refunds from the very same store, despite the policy. So, I'm going to buy a new DVD player in the next few weeks-- but not at Best buy. . .I'll never even "window-shop" in that store again. . .--and then I'll but my fourth DS MPI set and see if if works on a SONY or PANASONIC DVD player. BEST BUY has lost this customer--it's a long story about a customer service--due to a manager who has no idea what good customer service is.
RANT. . .VENT. . .STONE THAT MANAGER UNTIL BLEEDS. . .
AHHHHHHHH!
Brian
(Thanks, I need that!)
I hear you Brian how stupid of that person i had the same problems with BLOCKBUSTER last week about their return policys i was 20 minutes late (after 12 noon)
and they charged me an extra 9.00 for late fees for two rentals after trying to reason with them i asked for a pair of scissors and cut my cards up in front of him!
to lose customers over stupid things is a poor way to conduct business!
jennifer