Problems with DVD Collection #1

[Joeytrom]

I got mine in the mail yesterday from deepdiscountdvd and when it got to the fourth episode, the picture was dark and then then it froze as well as the voice.  It did this every time I restarted it.

Did anyone else have this kind of problem?

[ShadowsAtlanta]

I did not have an issue with my set #1.  However, I did once receive a defective DVD from deepdiscountdvd (it had come loose in the container and was scratched) and they were very good about replacing it.  They allowed me to send in just that one disk (it was a six-DVD set) for replacement.  They also sent me a postage-paid envelope for the return.  Just call the 800# and they should be able to help you.  Overall my experiences with them have been very good.      Joe

[murph]

Hi Joeytrom,

I checked DVD #1, disc 1, episode 4 and it was good.  However, I remember somewhere around episodes 10 and 11 off that same set that had some glitches, like the frame freezing for a second and the audio messing up.   It's been a while since I viewed the whole disc so I can't remember exactly which episodes it was.  It was at least two or three that had that problem.  Please let me know if you find the same problem on your disc.

Thanks,

Murph

[Stuart]

That's a defective disc - send it back and get a replacement.