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Testing. 1, 2, 3... / Re: Display Problem
« on: August 22, 2005, 03:50:52 PM »Thank you, MB, for the additional thoughts. I don't think it has to do with either the monitor or motherboard warming up, because I turn it off each night. When I first turn it on, the problem is generally there. That's why it was such a pleasant surprise to see it look normal the other night (just before I was about to call Gateway!).
That makes things even more puzzling. In my experience, physical hardware problems generally don't appear, disappear briefly, and then reappear unless there's some sort of heat issue involved. They disappear because something was allowed time to cool off. That your display issue is generally there when you first turn on your computer, but it wasn't there that one time, is, to say the least, extremely odd. It's no wonder the Gateway tech had such a problem trying to get to the bottom of it. Your situation is a real head scratcher!
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If I buy the video card and it doesn't work, I can send it back, so that does seem to be the easiest thing to try.
Please be absolutely certain that IS the case before ordering. More often than not only defective merchandise can be sent back - and then it's usually only for a replacement - not a refund.
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My comments about the warranty were that if there is something wrong with my system and I need a new video card, I would think it should come under my current warranty and I shouldn't have to pay for it. Apparently that only applies to the card I actuallly have
Exactly. No one is going to replace an existing piece of hardware for free with anything but a similar type of hardware (meaning video card for video card, sound card for sound card, motherboard for motherboard, monitor for monitor, etc.). No one is generous enough to hand out something for free that's completely different and separate from what you already have.