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Calendar Events / Announcements '03 II / Re:Off Topic: Idiots Posing as Librarians......
« on: August 01, 2003, 03:25:48 AM »One of the first persons I've mentioned my Dell problems to was a tech person at the computer lab here. She said she'd been through the same thing with Dell, and it took six months of phone calls, letters, and e-mails (none of them responded to) before they got her situation straight. In the meantime she returned the computer but it took months before they credited her for it. Someone she knows had a similar experience.
I read the article in the Aug. issue of PC World (first time I've ever picked up a computer magazine ) and they said that complaints with Dell have risen alarmingly.
Hmmm - apparently, then, it would seem that, like so many companies before them, Dell has become a place of inflated egos where, instead of becoming more dedicated when the news of increasing sales and larger market shares are announced, the rush of power and placement in the industry makes them completely forget how they got there in the first place.