I e-mailed MB a couple/three weeks ago cause even though I have realplayer, it won't open for me...just their logo displays.
Oops - sorry about that, Patti. I get hardly any e-mail at that account (and when I do, most of it is just spam) so, unless I'm expecting that there might be something, I only check it about twice a month (the last time was March 31st - and I see now that you'd e-mailed something on April 1st).
Whenever you have a problem, it would probably be best to IM me because I check those several times a day.